Fireside Chat with Eric Maddox
Thursday, January 28, 2021 | 12:00 - 1:30 pm CT | 1.5 PL
Note: If you can't make it to the live session, everyone that registers will receive a replay post-event!
No one can deny the past year has been tumultuous and full of change and uncertainty. The year also brought clarity, specifically heightened awareness of inequality and systemic racism within the United States.
As we kick off a new year, we should all be proud that there have been comprehensive efforts underway across the Financial Services industry to make it a more diverse and inclusive place to work. Nobody wants to treat people unfairly. But no matter your intentions, or what group you belong to, unconscious bias affects the way you interact with the world. Everyone brings biases into both personal and professional interactions.
MFS Investment Management, in partnership with the CFA Society of Minnesota, is pleased to bring Staff Sergeant and Interrogator Eric Maddox to you today. Eric’s message revolves around removing listening “distractors”, including implicit biases and objectives, to become a more empathetic and effective listener. He will share tactics used as an Interrogator in the US Army and the training techniques he later employed while creating the US Army’s first civilian team of interrogators. More now than ever, this session applies to both our professional and personal lives.
In 2003, Eric Maddox collected the intelligence which led to the exact location and capture of Saddam Hussein using his Empathy Based Listening technique.
Empathy Based Listening is one of the most powerful tools you will discover for business communication, when applied it will lead to deeper trust, understanding, and connections in all your conversations.
- Eric will recount the spell-binding events that led to the capture of Saddam Hussein. He effortlessly weaves in applicable business and interpersonal takeaways, while leaving the audience on the edge of their seats with his narrative.
- Learn the power of elite communication as an Empathy Based Listener and how this is applied both internally in your company and your employee/employer relationships as well as in your client acquisition and growth.
- Learn how to deploy Empathy Based Listening to make better decisions, grow your influence and gain an edge over the competition
In 2003, Eric Maddox collected the intelligence which led to the exact location of Saddam Hussein—the Ace of Spades in the infamous Deck of Cards. His technique shaped the future intelligence collection for the military and civilians around the world.
Today, he shares that technique—empathy-based listening—with people and companies around the world as an inspirational speaker, author, consultant and negotiator. Empathy based listening teaches that trust is the most important element in all relationships. When you have trust, you turn clients and customers into champions and advocates. You gain and maximize influence. There is no other skill needed more to improve every aspect of your personal and professional life.
Chris May, CFA
CFAMN Board President